Refunds are available only where an issue is confirmed to be from our end. Once the issue has been reviewed and approved, the refund will be processed through the applicable payment method

Orders are processed within 1 - 2 business days after payment is confirmed. Delivery times vary depending on your location and selected delivery method.

Delivery charges vary depending on your location. The applicable delivery fee will be communicated or displayed before your order is completed.

Proper care helps maintain the quality and lifespan of your wig. Avoid excessive heat, detangle gently from the ends upward, use suitable hair products, and store your wig properly when not in use.

Once an order has been confirmed or processing has begun, changes or cancellations may not be possible.

If you experience an issue with your order, please contact us as soon as possible with your order details and information about the issue. Our team will review it and advise you on the next steps.

The lifespan of your wig depends on how well it is maintained. With proper care, gentle handling, and suitable products, your wig can maintain its quality and appearance for a long time.