Orders are processed after payment is confirmed. Processing takes 1 - 2 business days, while delivery time and charges depend on your location and chosen delivery method. Customers are responsible for providing accurate delivery and contact information.

Contact Maneshop as soon as possible with your order details and a description of the issue. The team will review it and advise you on the next steps.

Orders: By placing an order with Maneshop, you confirm that the information provided, including your contact and delivery details, is accurate. Orders are processed once payment has been successfully confirmed. Products: Maneshop makes every effort to ensure product images and descriptions accurately represent each item. Slight variations in colour may occur due to lighting, photography and individual screen settings. Pricing & Payment: All prices displayed on the website are the applicable prices at the time of purchase. An order is considered confirmed once payment has been successfully received. Order Changes: Please review your order carefully before completing payment. Changes or cancellations may not be possible once an order has been confirmed or processing has begun. Customer Responsibility: Customers are responsible for providing accurate delivery information and being available to receive their orders.

Maneshop respects your privacy and is committed to protecting the information you provide when shopping with us. We may collect information such as: Name Phone/WhatsApp number Email address Delivery address Order and payment information This information is used to: Process and fulfil your orders Contact you regarding your order Arrange delivery Provide customer support Improve our services Maneshop does not sell customers' personal information to third parties. Payment information is processed through our secure payment provider and is not stored directly by Maneshop

Orders are processed after payment has been successfully confirmed. Delivery time may vary depending on your location and the delivery option selected. Delivery charges may also vary depending on the destination. Customers are responsible for providing complete and accurate delivery information, including a reachable phone number. Once your order has been dispatched, you may be contacted with relevant delivery information. Please note: Delivery timelines may be affected by circumstances outside Maneshop's control, including courier delays and unforeseen circumstances.

Because of the nature of our hair products, Maneshop does not accept returns simply because a customer has changed their mind or selected the wrong item. If you receive an item with a confirmed fault or an issue caused by Maneshop, please contact us within 24 hours of receiving your order. The item must: Remain unworn Be unaltered Be undamaged Be in its original condition Not have been improperly handled or cared for Please provide your order details and clear photos/videos showing the issue so that our team can review it. If the issue is confirmed to be a Maneshop error, the appropriate resolution will be discussed with you. Refunds are only issued after the issue has been reviewed and approved. Where applicable, refunds will be processed through the relevant payment method.

Maneshop accepts online payments through its available payment provider. Your order is only considered confirmed after successful payment confirmation. If a payment is unsuccessful, please do not repeatedly place the same order without first confirming whether the previous payment was completed. If you are charged but your order does not appear to have been confirmed, contact Maneshop with your payment/order details so the transaction can be checked.

After placing an order, customers should keep their order information for reference. Your order information may include: Order number Products purchased Quantity Total amount Delivery information Payment status If you need help with an existing order, provide your order number when contacting Maneshop. This allows the team to locate your order faster.

Proper care helps maintain the quality, appearance and longevity of your wig. Detangling Gently detangle the hair from the ends and gradually work your way upward. Avoid pulling or brushing aggressively. Heat Avoid excessive heat. When using heat-styling tools, use an appropriate temperature and heat-protective product. Washing Use suitable hair products and handle the wig gently when washing. Avoid excessive rubbing or rough handling. Storage Store your wig in a clean, dry place and keep it properly arranged when not in use. General Care Treat your wig gently and avoid unnecessary tension, pulling or harsh products. Damage resulting from improper care, excessive heat, alterations or rough handling may not qualify for a return or refund.